ORDERING
Questions or concerns? Please do not hesitate to contact us at [email protected] and we'll get back to you as soon as possible.
SHIPPING
FREE shipping to Europe
Rest of world – 15 Euros
Items will be shipped from Spain with Standard Delivery within 3-10 business days of the order date.
If you haven’t received your purchase within this period please notify [email protected] and provide your order number.
PAYMENT
We accept PayPal.
RETURNS
We require that customers notify [email protected] of any problems with merchandise within 72 hours of receipt.
You have a period of 7 business days to return an order after you have notified the merchant.
Unless arrangements are made with us, you cover the cost of the return.
We accept only unused products and in perfect condition, including all accessories and labels.
You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
You are responsible for all purchases made with your login details. So make sure that you keep the login details secret and that no unauthorized persons have access to them.
The personal information you forward to FOMI online store will only be used in order to process your order to our best levels of service. FOMI will not let third party see or use your personal details without your prior consent. If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. For more details please email [email protected]
